Privacy Policy
Journi Health
PRIVACY POLICY
Last updated: June 19, 2026
Table of Contents
- Introduction
- Limitations on Use by Minors
- Protected Information
- Collection of Personal Information
- Use of Personal Information
- Disclosure of Personal Information
- Choice and Control of Personal Information
- Browser or Platform Controls
- Data Retention
- Transactions
- Jurisdictional Issues
- California Privacy Rights
- Miscellaneous
- Contacting Us
Introduction
Genecis Bio Inc. and its subsidiaries (“Journi Health”, “we,” or “us”) owns and operates the website located at www.healthjourni.com and may have previously, now or in the future own and/or operate a Journi Health mobile application (collectively, the “Platform”). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content (“Content”), any products or services provided through the Platform or otherwise by Journi Health, and any affiliated website, software or application owned or operated by Journi Health (collectively, including the Platform and the Content, the “Service”) are subject to this Privacy Policy unless specifically stated otherwise.
We are committed to respecting the privacy of users of the Service. We created this Privacy Policy to tell you how Journi Health collects, uses, and discloses information in order to provide you with the Service.
By creating, registering, or logging into an account through the Service, or otherwise accessing or using the Service, you are acknowledging the most recent version of this Privacy Policy.
Limitations on Use by Minors
The Service is intended for use by individuals who are at least eighteen (18) years of age. The Service is not designed or intended to attract, and is not directed to, children under eighteen (18) years of age. If we obtain actual knowledge that we have collected personal information through the Platform from a person under eighteen (18) years of age, we will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form.
Protected Information
When you set up an account with Journi Health, you are creating a direct customer relationship with Journi Health that enables you to access and/or utilize the various functions of the Platform and the Service as a user. As part of that relationship, you provide information to Journi Health, including but not limited to, your name, email address, shipping address, phone number and certain transactional information, which we do not consider to be “protected health information” or “medical information.”
However, in using certain components of the Service, you may provide certain health or medical information that may be protected under applicable laws. Genecis Bio Inc. is not a “covered entity” under HIPAA. To the extent Journi Health is deemed a “business associate,” and solely in its role as a business associate, Journi Health may be subject to certain provisions of HIPAA with respect to “protected health information” that you provide to the Labs, Pharmacies, or Medical Groups (“PHI”). Any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed only in accordance with such applicable laws.
Collection of Personal Information
The personal information we collect depends on how you interact with us, the services you use, and the choices you make. We collect information about you from different sources and in various ways when you use our services, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data.
Information you provide directly
- Name and contact information, such as your name, email address, phone number, and billing and physical addresses.
- Demographic data, such as your gender, date of birth and zip code.
- Payment information, such as your credit card number, financial account information, and other payment details.
- Content and files, such as photographs, videos, documents, and other files you upload to the Service.
- Sensitive personal information: health data, government-issued identifiers, biometric information, account access information, and information about sex life or sexual orientation.
Information we collect automatically
- Identifiers and device information (IP address, device type, operating system, browser, cookie identifiers).
- Geolocation data, depending on your device and app settings.
- Usage data, including pages you viewed, how long you spent on a page, access times, and other details about your use of the Service.
Information we obtain from third-party sources
- Third-party partners such as social networks you choose to connect with through our services.
- Co-branding/marketing partners with which we offer co-branded services or engage in joint marketing activities.
- Service providers that collect or provide data in connection with work they do on our behalf.
- Publicly available sources such as open government databases.
Cookies and Similar Technologies
We use cookies, web beacons, mobile analytics and advertising IDs, and similar technologies to operate our websites and online services and to help collect data, including usage data, identifiers, and device information. We, and our analytics and advertising partners, use these technologies to store your preferences and settings, enable you to sign in, analyze how our websites and apps perform, track your interaction with the site or app, develop inferences, deliver and tailor interest-based advertising, combat fraud, and fulfill other legitimate purposes.
Use of Personal Information
We use the personal information we collect for purposes described in this Privacy Policy or as otherwise disclosed to you, including:
- Product and service delivery: To provide and deliver the Service, including troubleshooting, improving, and personalizing those services.
- Business operations: To operate our business, such as billing, processing payments, accounting, administering your account, securing our systems, detecting fraudulent or illegal activity, and meeting legal obligations.
- Product improvement, development, and research: To develop, test, or improve the Service and content, features, and products.
- Personalization: To understand you and your preferences to enhance your experience using our services.
- Customer support: To provide customer support, fulfill your requests, and respond to your questions.
- Communications: To send you information about Journi Health, including confirmations, invoices, technical notices, updates, security alerts, and support messages.
- Marketing: To communicate with you about new services, offers, promotions, rewards, and other information about our services and those of our selected partners.
- Advertising: To promote and market Journi Health, the Service, and the products and/or services offered via the Service.
Disclosure of Personal Information
We disclose personal information as described below, as we determine necessary to complete your transactions or provide the services you have requested or authorized, or with your consent as required by applicable law. We may disclose information about you to:
- Service providers: Vendors or agents working on our behalf for the purposes described in this Privacy Policy.
- Marketing/Advertising partners: To deliver personalized advertising or for the purpose of delivering advertisements to people with similar interests.
- Financial services and payment processing: To banks and other entities as necessary for payment processing, fraud prevention, and related financial services.
- Affiliates: Across our subsidiaries, affiliates, and related companies.
- Medical Groups, Labs, Pharmacies, and Providers: To enable them to provide services to you via the Service.
- Corporate transactions: As part of a corporate transaction such as a merger, financing, acquisition, bankruptcy, or sale of assets.
- Legal and law enforcement: When we believe that doing so is necessary to comply with applicable law or respond to valid legal process.
- Security, safety, and protecting rights: To protect our customers, operate and maintain the security of our services, or protect the rights or property of ourselves or others.
Choice and Control of Personal Information
We provide a variety of ways for you to control the personal information we hold about you. In some jurisdictions, these controls and choices may be enforceable as rights under applicable law.
Access, portability, correction, and deletion: If you wish to access, copy, correct, or delete personal information about you that we hold, please contact us at privacy@healthjourni.com.
Data sales: Some privacy laws define “sale” broadly to include some of the disclosures described above. To opt-out from such data “sales,” please contact us at privacy@healthjourni.com or click on “Your Privacy Choices” on the bottom of our webpage.
Targeted advertising: If you wish to opt-out of the use of your personal information for targeted advertising, please contact us at privacy@healthjourni.com.
Communications preferences: You can choose whether to receive promotional communications from us by email or SMS by following the directions in that message or by contacting us at privacy@healthjourni.com.
Browser or Platform Controls
Most web browsers are set to accept cookies by default. You can go to your browser settings to learn how to delete or reject cookies. Some browsers support the “Global Privacy Control” (GPC) or similar controls that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing. When we detect such a signal, we will make reasonable efforts to respect your choices.
Data Retention
We retain personal information for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and for other legitimate and lawful business purposes.
Transactions
In connection with any transaction that you conduct through the Service, you may be asked to supply certain information relevant to the transaction, including, without limitation, your credit card number and expiration date, your billing address, your shipping address, your phone number and/or your email address. All credit card, debit card and other monetary transactions on or through the Service occur through an online payment processing application provided by our third-party online payment processing vendor(s).
Jurisdictional Issues
The Service may only be used within certain states within the United States as described in our Terms and Conditions. Accordingly, this Privacy Policy, and our collection, use, and disclosure of information about you, is governed by U.S. law.
California Privacy Rights
If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (CCPA), you have certain rights with respect to that information, including the right to know, the right to request correction or deletion, and the right to opt-out of data sales or sharing for advertising purposes. To exercise these rights, please contact us at privacy@healthjourni.com.
We do not knowingly sell or share the personal information of minors under 16 years of age.
Miscellaneous
We strive to use reasonable physical, technical, and administrative measures to protect information from unauthorized access, use, disclosure, alteration, and destruction. However, you must keep your account password secure and your account confidential, and you are responsible for any and all use of your account.
Journi Health may supplement, amend, or otherwise modify this Privacy Policy at any time. Such modifications will be posted on this or a similar page of the Service, and shall be deemed effective as of the “Last Updated” date. It is your responsibility to carefully review this Privacy Policy each time you visit, access, or use the Service.
Contacting Us
If you have any questions about this Privacy Policy, please contact us by email at privacy@healthjourni.com or by regular mail at:
Genecis Bio Inc.
108 Lakeland Ave.
Dover, DE 19901
Attn: Privacy Officer